Server SSL Certificate Rejects Eudora

by ServerSSL

What to Do When Server SSL Certificate Rejected Eudora

Eudora is a very well-known email client developed by Qualcomm similar to other kinds like Microsoft Outlook. It stands out because it is user friendly and can be used easily by people who do not have rich technical experience. However, there are some who are having problem with this email client as they encounter errors like server SSL certificate rejected Eudora. This may be a distracting and overwhelming but knowing exactly what to do can be a great relief.

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Why is Eudora having Error with SSL?

If you are using Eudora you may have encountered issued when it comes to receiving mails and once you try to fix the problem you end up with an error message that tells that server’s SSL is rejected. The fact that the server SSL certificate is rejected by Eudora may be much of a hassle so you may want to know why this error is occurring.

Basically, SSL or Secure Socket Layer has two main purposes. The first option is to encrypt the information that is being transmitted between the web servers and the browsers. The encryption process transforms the data into unreadable code that will only turn to its original form once it reached its destination. This protects all sensitive information that flows throughout the network, securing your business and the client.

The other function of SSL certificates is to confirm that the computer that you use to establish a connection is what the server claims. The error message that you are getting telling you that the server SSL certificate rejected Eudora simply means that Eudora cannot confirm whether the SSL certificate is genuine so it is actually unsure about the server. With this, what you need to do is to instruct Eudora to approve the certificate and this is what you have to know most particularly if you are having problem with the SSL certificate.

How to Resolve Eudora Mail Problem with SSL Certificate

Once the error message appeared that the server SSL certificate is being rejected by Eudora, all you have to do is to follow the following steps:

  • Click “YES” to close the error window.
  • Launch Tools and select Options.
  • Choose the option called Checking Mail that is located at the left part of the menu.
  • You should see the entry saying “Secure Sockets When Receiving”.
  • Look for the default setting “If Available STARTTLS”.
  • Select Never on the drop-down menu.
  • Proceed to the Sending mail category located at the left potion of the menu.
  • Select Never from the “Secure Sockets When Sending” rather than “If Available STARTTLS”.
  • Select OK to verify all the changes so you need to ensure at this point that everything is all set.

Given all these steps, you will know exactly what to do when you receive an error that the server SSL certificate rejected Eudora. These are easy to follow steps that will guarantee that the error will be eliminated. You just have to stay calm and follow all the instructions carefully to get the desired solution.


What to Do When Server SSL Certificate Rejects or Rejected Eudora

{ 14 comments… read them below or add one }

vero December 10, 2012 at 10:10 pm

Done all that and the cert still appears.


Richard Reitman April 2, 2013 at 6:36 am

same with me, i entered never and still everytime get the cert error an can not receive email although i can send


Victor Nicolle November 18, 2014 at 7:27 pm

Worked like a charm for me. Thank you very much for the SSL help!


Ya-ping Sun March 9, 2015 at 5:44 pm

it did not work for me


Clive Marriott March 28, 2015 at 3:32 am

Had worked for me just fine but are we giving up some security?

Thanks very much.
Clive M.


Nancy April 9, 2015 at 4:53 pm

Didn’t work for me. When I click “Last SSL Info” to accept certifications a box pops up that says:
You have never checked mail using an SSL connection with this personality since the last time you started Eudora(or a negotiation is in progress with this personality)

My Eudora version is which seems to be the latest.


Don Williams June 17, 2015 at 6:10 pm

I was able to shut down the SSL process and can now send email. However, there is another blog that says to look for certificates with a scull on them and to add them to the accept list. I do this and the skull is still there. Seems like a reasonable thing to do but no help. Stuck with no SSL process for now.

Help, I’d like to get this fixed correctly.


Kenny June 17, 2015 at 6:54 pm

Worked like a dream THANKS


John Derr June 23, 2015 at 11:51 pm

Doesn’t work for me. I’ve always been able to receive, but I can’t send. What do I do now? Any suggestions appreciated!


Don Williams August 6, 2015 at 9:34 pm

Well, just brought up another computer and installed Eudora, as always. Got the SSL problem and set sending and receiving mail on the two personalities to Never and the problem is gone. Don’t much like that but that at least makes it work.

I copied Eudora.ini from my working computer and that didn’t fix the problem so I changed it to never. Need a better fix for the new system which is about to be upgraded to windows 10


John A August 22, 2015 at 11:45 am

Works for me WIN 10


Milton March 28, 2016 at 6:00 pm

I have had 3 different Gmail addresses for 10 or more years. One of them works fine and the other 2 wont. The error message is
You have never checked mail using an SSL connection with this
since the last time you started Eudora.
(or a negotiation is in progress with this personality)


Mantvydas January 5, 2017 at 12:27 pm


I have a similar problem.
I have Eudora 7.1 running on Xubuntu 14.04 (through Wine).

I am trying to switch to for sending emails. But I get an error: “The server’s SSL certificate was rejected for the following reason: Certificate Error: Unknown and unprovided root certificate. Do you want to trust this certificate in future sessions?”

When clicking Yes I get this message: “There was an error updating your usercerts.p7b certificate file (error 32) Any certificate changes you made during this session will not be saved. Please make sure you have write permission on this file.” I checked the permissions on the file and they are -rw-rw-rw-.

Can you help me solve this?



JJ January 23, 2017 at 10:48 pm

Worked like a champ when Dreamhost changed certificates on me with zero advance notice. Despite repeated attempts to get answers from them, nothing of use. After 5 days of their crappy webmail I found your article. Thanks! (Eudora 7.1)


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